How to translate custom field on the service portal?

[Jonathan Demeu1]

I'm trying to translate some fields for multiple languages, more specific this field and the text below it (for example I set the language to French but it's the same in any other language besides English):

As you can see on the screenshot I have enabled the debugger and should now be looking in the Translated Texts table if I understand the online wiki correctly. However I can't find that anywhere. Any help would be more than welcome!

[Priyanka Chandr]

Hi,

Please refer this

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/localization/conc...

Please mark it correct and helpful, if applicable

[Mark Roethof · Accepted solution]

Hi there,

The custom field, what type is it? You could use for example field type "Translated Text". This work similar to for example the short description / description on Catalog Items. You can just fill it out, switch language, update the text... and now it's stored in multiple languages 🙂

The Translated Text table is behind this. Again, if you use Translated Text field type!

If this is actually just a message: then have a look at the UI Message table. You can add your message there, the key being your current message, the value the Message you want for the specific language.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[Dhananjay Pawar]

Hi,

We had same requirement in project and we achieved this by setting field labels.

Right click on field -> configure dictionary -> under related list you will get label option add there one entry for that particular language.Checked attached screenshot

Thanks,

Dhananjay.

[Mark Roethof]

Hi there,

Did this solve your question? Or do we need to follow-up on this?

Please mark this answer as correct if it solves your question. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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