Get a list of all mandatory fields portal
Hi All,I want to get a list of all mandatory fields in the portal.Does anyone know how to do it? Thanks in advance
Forum Posts
Some standard changes are stuck
Hi All,We have created some standard changes in our system, which are stuck in 'implement' state, and we are not able to close them. We found 2 possible problems with those changes1. The planned start and end dates are empty2. The planned start time ...
Please help me to debug client script, to parse values from script include to client script
Hi All,I have a script include to parse some KB's number, short description and sys_id. Which is working in background script even.When I am trying to setValue() in client script, it is not working. It is not even passing any single value:-OnChange C...
How to configure and apply client theme on the mobile app?
Dear All,Greetings !!I have to apply client branding to the Now Mobile and Now Agent apps for which I have configured new mobile app theme as shown below: On top of that, I have applied this newly created theme to the Now Mobile and Now Agent app usi...
Current and previous objects having same value in business rule.
While working with "Resource Plan" table I want to send notification when the "Reduce" UI action is clicked. For which I have created a BR that triggers on end date and planned hours field changes. But the issue is that when I am accessing the value ...
Business app location report
I am trying to build a report that will show in a pie chart the number of locations that have Oracle installed vs the number of locations that don't. I am trying to use our business application locations table but the locations repeat because many ha...
Error:Source descriptor is empty while recording access for table sn_hr_core_topic_detail: no thrown error
Hi All, I have the following error in the error logs.Could you please assist on how to work on this.Please explain in detail as I have no knowledge on HR.
Resolved! Does the "Can Read" on an article overrides the "Can Read" at the Knowledge Base level?
Does the "Can Read" on an article overrides the "Can Read" at the Knowledge Base level? I have a knowledge base, that only specify users can read. The new requirement is to allow some of these articles (about 10 %) to be visible by any user. I tried...
Reporting on Incident Substate showing "Empty."
I'm trying to run a report on the Task_SLA table. SLA Definition is (whatever you like) Active is TrueTask Substate [Incident] = (whatever you like)Task Major Incident State [incident] = accepted. The column in question is Incident task.Incident.Su...
Resolved! Adding a new field to CAB workbench agenda item view
I am trying to add a field to the agenda item view in the planning tab of the cab workbench so that it mirrors the fields of the planning tab in the change form. Currently it displays all the OOB fields. We have added a field in the change form in p...
"You have been mentioned.." notification trigger for both incident and incident task
When we mentioned a user in the incident task, mentioned notification should trigger to that user .In this case, notes activity is copied to the incident but mentioned notification triggered again for the incident. We got two notifications for both i...
How can we get Resolver groups for the catalog items
How can we get Resolver groups for the catalog items. We need to get report for the 120 catalog items that which resolver groups they are contained.
How to populate the change record in problem form
Hi All,I am working on the Problem Management.I need your help to achieve the following requirement.When a change request is initiated on the problem form using UI action By right click on the banner, the newly created change request should be popula...
Resolved! How to enable @tagging within Resource Plan Notes.
Can someone suggest how do I enable @tagging option in resource plan notes just like we have in other modules like in incident record or story records. Any leads on this is highly appreciated.
Scheduled jobs
Hi Team,I have a requirement a new requested item should be auto created for daily checks only on weekdays. i have created new catalog Item called Generic Request(18c093e12f2031102528b6a62799b67d) with variables u_requested_for and u_description and ...
