Hello, I'm trying to create an item in Service Catalog. This item will be used to ask support team to configure specific access point. The idea is that operationnal will request the item and fullfill all information (for example name, SSID, site, .....
Is it possible to export JSON via URL? I've read the following article but have only managed to do this with CSV. https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/exporting-data/task/t_ExportDirectlyFromTheURL.html ...
How to display Customer branding image on Homepage of ServiceNow Agent app.
Hi,There are 2 SLA definition doe service requests - Response SLA (2 Hr) and Resolution SLA (5 days). There is a backend rule going on which says if the ticket is being assigned to let's say 'ais-mqwmb' group, then automatically it's get assigned to ...
Hello All,We have an requirement ,where when user will enter the start date on form ( catalog item form ) then after submitting the form, the due date field on sc_task form should be one day prior to start date.Any help would be appreciated.Thank you...
I have created an ui action on certificate manual task, need to checks for the existing changes available on related list. If there is no change available, on click it should create a change. Using script include I am creating new change request, I n...
Hi All, I have below requirement :Whenever any end user search for a catalog item and for that they don't have access , So at that time we have display a info message "You don't have required access for this catalog item".Please help me to achieve th...
In ATF steps ,in set variables value step, I need to add attachment as it is mandatory field in my catalog form, how to do that.
Hi, I would like to create an item that would cost "A" for employees of company "X" and would cost "B" for employees of company "Y". By price, I mean reccuring price, to be exact.How to solve this problem so that the prices are visible in the Catalo...
Hi All,I have added normal HTML in a widget and added this to a custom variable->Widget. When I put it into try view, other variables are visible but not this one.In Widget:- <div> Service Catalog variable <button>Check button</button> </div>Vari...
Hi Team, We have a requirement, where we need to set the dashboard as default landing page. Can anybody please help me, to achieve this? Thanks in Advance! Regards,Kruthika
Hi all, I display records after query from sc_req_item table in ui page using table format, now i want to show 10 records per page using table structure in ui page means if 100 records found after query than 10 records will show in each page .Kindl...
Hi All, I have a requirement to create Requested Item with all the variables from Inbound Action.Catalog form name: Generic RequestVariables- Requested for -(referring to sys_user)Email- Autopopulate based on Requested forAccount - lookup select box(...
Hi Community, I would like to generate popup message or alert in incident form if reassignment count of ticket is 4. I have tried creating a business rule but with that i am not getting the required output/result, can someone help me finding solution...
Hi All, I have a requirement I want to export a form in form of Excel sheet. Right now we have options to export it in PDF and XML format. But we want an another option to export it in EXCEL format. Can any one help How we can achieve this.@Ankur Baw...
