How to trigger Assignment rule from workflow

Abhishake1
Giga Contributor

Hi Developers,

Is there a way to trigger the assignment rule from the workflow when item approved.I have a assignment rule which has multilple conditions,i need to trigger it after the approval,any help would be appreciated.

Regards,

Abhishek

2 REPLIES 2

Nitin_NOW
Tera Guru

Please find the following link which may assist your requirement. 

https://community.servicenow.com/community?id=community_question&sys_id=31144fe5dbd8dbc01dcaf3231f961957

Please hit correct based on impact of response.

Regards!

Chuck Tomasi
Tera Patron

Triggers for the assignment rules are based on the data lookup which you can find under System Policy> Rules> Data Lookup Definitions. You'll find that you can set it on form update, insert, or update (database updates, that is.)

When your workflow makes a change to the record and saves it, it will trigger the assignment rule lookup.

find_real_file.png

reference: Data Lookup rules