How to trigger Assignment rule from workflow
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‎06-01-2018 06:19 AM
Hi Developers,
Is there a way to trigger the assignment rule from the workflow when item approved.I have a assignment rule which has multilple conditions,i need to trigger it after the approval,any help would be appreciated.
Regards,
Abhishek
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‎06-01-2018 06:25 AM
Please find the following link which may assist your requirement.
https://community.servicenow.com/community?id=community_question&sys_id=31144fe5dbd8dbc01dcaf3231f961957
Please hit correct based on impact of response.
Regards!

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‎06-01-2018 06:32 AM
Triggers for the assignment rules are based on the data lookup which you can find under System Policy> Rules> Data Lookup Definitions. You'll find that you can set it on form update, insert, or update (database updates, that is.)
When your workflow makes a change to the record and saves it, it will trigger the assignment rule lookup.
reference: Data Lookup rules