we have a record producer on incident table, and we have quantity variable in record producer. when user submits this record producer , based on the quantity the incident will create. but here the problem is with numbering. the newly created number is not in sequence means the old ticket number is 20, but the newly create tickets having from 22, skipping 21. so we are thinking to create a new business rule which will create incidents once the record producer submits.
please suggest how can we trigger a business rule when user submits record producer.
this is the script in record producer
if (producer.asset_i_would_like_to == "create") {
for (var i = 0; i < producer.asset_quantity; i++) {
var assetCreation = new GlideRecord("incident");
assetCreation.initialize();
assetCreation.u_campus = producer._asset_campus;
assetCreation.u_building = producer.asset_building.getDisplayValue();
assetCreation.u_level = producer.asset_level.getDisplayValue();
assetCreation.location = producer.asset_location.getDisplayValue();
assetCreation.u_cost_centre = producer.asset_asset_type.getDisplayValue();
assetCreation.u_usage_for = producer.asset_usage_for;
assetCreation.insert();
