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02-09-2022 02:18 AM
Hi Team,
I'm facing an issue based on the requirement we received, that users with ITIL role should have the ability to suppress the email notifications that needs to be sent.
So I have created a checkbox, Disable Notification.
Now how to make the toggle button under notifications to be turned off on click of the checkbox.
I have tried to make the system property to true/false using a BR, but occasionally emails are getting triggered and not stopped.
Please help!
Solved! Go to Solution.
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02-09-2022 03:39 AM
Hello,
If you are doing it on the User table there is already a field called Notification
So, if you just enable or disable it based on that the allow notification on preference will also automatically change
If you do not see the field on the User form just make the below client script on user table as false
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02-09-2022 03:39 AM
Hello,
If you are doing it on the User table there is already a field called Notification
So, if you just enable or disable it based on that the allow notification on preference will also automatically change
If you do not see the field on the User form just make the below client script on user table as false
Please mark answer correct/helpful based on Impact
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02-09-2022 05:32 AM
How about accessing the categorized specific email notification to turn it off?
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02-09-2022 05:39 AM
Hello,
For that we do not have any OOB setup unfortunately.
Thanks.
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02-09-2022 05:58 AM
Oh no! Is there any property or preferences table for accessing that?
Because they don't want to turn off the complete notifications because it stops all the notifications irrespective of the module.