How to update the record using UI pages

[Niranjan Danda]

I am opening a dialog box using ui action from an incident record.I am passing the sys_id of the current incident record and trying to update the same record with the values entered in the multi line field of a dialog box. But after submitting the dialog box, it is redirected to the url of my ui page.

Here is my code in UI action:

UI action:

function sendEmail(){

//Initialize and open the Dialog Window
var sysid = g_form.getUniqueValue();
var dialog = new GlideDialogWindow("notification_update");dialog.setTitle("Notification Preview");
dialog.setPreference("sysid", sysid);
dialog.render();
}

Here  is my code in UI page:

html:

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
<g:ui_form>
<g:evaluate var="jvar_sysid"
expression="RP.getWindowProperties().sysid"/>
<table border="0" width="100%">
<tr>
<td>
<g:ui_multiline_input_field name="notes" label="update" mandatory="true" />
</td>
</tr>
<tr>
<td>
<g:dialog_buttons_ok_cancel cancel="return onCancel();" ok="return onSubmit();"/>
<input type="hidden" id="task_sys_id" name="task_sys_id" value="${jvar_sysid}"/>
</td>
</tr>
</table>
</g:ui_form>
</j:jelly>

Client script:

function onCancel() {
GlideDialogWindow.get().destroy();
return false;
}
function onSubmit() {
var data = gel('notes').value;
// g_form.setValue('description', data);
// g_form.save();
return true;
}

processing script:

var text = notes;
createRecords();
function createRecords() {
var app = new GlideRecord("incident");
if(app.get(task_sys_id)){
app.description = text;
app.update();
}
}
//response.sendRedirect('incident.do?sys_id='+task_sys_id);
var urlOnStack = gs.getUrlOnStack();
response.sendRedirect(urlOnStack);

Please let me know any suggestions/ideas so that i can fix my script.

Thanks,

Niranjan.

[Ankur Bawiskar]

Hi Niranjan,

Any update on this?
Can you mark my answer as correct, helpful and hit like if you were able to achieve the requirement. This helps in removing this question from unanswered list and helps users to learn from your thread. Thanks in advance.

Regards
Ankur

[Niranjan Danda]

Thanks every one,

I could achieve  this using some minor modifications to the code. The problem was the sys_id of the record was not correctly passing to the ui page. I figured that out and followed this article which resolved my issue.

http://www.servicenowelite.com/blog/2013/11/24/glidedialog-window-example.

Thanks,

Niranjan.

[swetapathak]

Hi Niranjan,

I am working on similar requirement. Could you please let me know how you passed the value of 'notes' in processing script.

Regards

Sweta Pathak