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How to update the work note with 'system' or system administrator ?

kirthi1
Tera Contributor

I would like to update work note to be shown as updated by system or system administrator. 

I am not sure how to show only for this message on line #18 that it was updated by system.

Line #20 is not working.

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4 REPLIES 4

Utpal Dutta1
Mega Guru

Hey Kirthi,

 

Sys_updated_by is a read only field you can't write in it. Please follow the following Community post for your answer.

 

https://community.servicenow.com/community?id=community_question&sys_id=b1afba2ddb58dbc01dcaf3231f96...

 

If it helps then please mark my answer Correct and Helpful.

 

Thanks and Regards:

Utpal Dutta

Hi Utpal, 

Thank you for the post. It helped me with updating the work notes with the system or system administrator with this code below line #15 and line #16.

Is there a way from to update a field with system administrator from line #12.

 

find_real_file.png

No, I don’t think so.

 

Please mark my answer Correct and Helpful.

 

Thanks and Regards:

Utpal Dutta

Neeraj31
Mega Sage

 Hi @kirthi1 ,

Instead of Business Rule, create flow and in flow properties, set the Runs as -> System User.

Please mark my answer Correct and Helpful.