How to use Catalog variable for a look up schedule flow

gayatri38
Giga Guru

Unable to fill in the requested item record in the 2nd step - 

gayatri38_0-1709575265579.png

Any idea on how to add the requested item when the step 1 remains same.

3 REPLIES 3

Sumanth16
Kilo Patron

Hi @gayatri38 ,

 

As far as I remember the variable is not directly available on the sc_task

 

Please refer to below thread:

 

https://www.servicenow.com/community/now-platform-articles/set-value-of-a-catalog-variable-at-flow-d...

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

The variable is from requested item records itself we have to update there , but due to look up in step1 , its not allowing the requested item record.

So you are doing a Lookup Records, which will return you multiple records.

So after Step on, you need to add a Logic 'For Each' to run the next set of activities for all the records return from Lookup. After you add For Each, it should show you the RITM record to be selected.


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