How to use Substring method in Inbound Action

[Community Alums]

Hi Team,

I have to use Substring function to extract order number from subject of incoming email in Inbound action of type "Record". When to run of type "Reply".

Below is the scrip I wrote to extract order number:

email var sub=email.subject.toString();

var num=substring(sub,'4','16');
gs.info("00xx: "+num);

But I am getting below error message in logs. Kindly let me know how to solve?

com.glide.script.RhinoEcmaError: "substring" is not defined.
sysevent_in_email_action.b6b0cd6d1b12c150f102866ecc4bcbc2.script : Line(7) column(0)
4: var sub=email.subject.toString();
5: //var sysid=email.from_sys_id;
6:
==> 7: var num=substring(sub,'4','16');

[Anshu_Anand_ · Accepted solution]

var num=sub.substring(4,16);

Try this

If its work, mark answer as correct.

[Community Alums]

Hi Anshul,

Actually I want to extract CSPRJ00000001896 from the string "Re:CSPRJ00000001896"

Please let me know what numbers , I should put in substring?

[Anshu_Anand_]

var num=sub.substring(3);

Hope its helpful