How to use ui action in service portal

divyalakshmi
Tera Guru

Hi,

I have a requirement in service portal where in the normal GUI i have a client callable ui action which in turn would render the ui page and

from that ui page a call is made to another ui page. The same ui action functionality should be available in the form page of the ticket in service portal

But,i got to know that in   Service portal client callable ui actions will not work.   can anyone suggest me with some ideas to implement the

same functionality in service portal form page of incident.

Thanks,

Divya Lakshmi.

5 REPLIES 5

Kishor kumar1
Mega Expert

Hi,



Create UI action without select client checkbox, it'll automatically populate in service portal.



Ex:


find_real_file.png



It'll show at the bottom of form



find_real_file.png



Thanks,



Kishor


nayanawadhiya1
Kilo Sage

Hello Divya,



Create New Widget as Button -



Refer this-



https://serviceportal.io/create-custom-action-buttons-service-portal/  


That link isn't working -- I see you just posted it. Does it work for you?


Yes its working.