Himy requirement is in catalog item if catalog task is in open(not closed) then it should trigger email after 1 day if task is still in open state ,like wise after 3 days,7 days,15 days if it is closed at after 3 days remaining notifications should ...
Hello friends, I am trying to add custom Choice field on Server (cmsb_ci_server) class. I tried with Form Designer and Form Layout. It is showing 100% successful but not saving the field.I checked even from Dictionary, but the field is not created. P...
First, I want to describe why this is important. Imagine that you are a new help desk analyst at a major company that supports hundreds of applications. End-Users generally do not know the application (CI name) they know what they are attempting to...
How can i hide/remove Access & Privilege option from request category field where field type is Lookup select box on selecting partivular CI where field type is Reference. As you can see in the attached image:-Business application is CI field where f...
Hi All, Attachment is not getting attached when we try to create record from inbound action. We are sending attachment also in new record email. But it is not attaching to the newly created record. Any help is appreciable, Thanks in advance. Surya
Hello Community!I have one requirement in project that , when client created one incident on interaction table , the incident get archived then client added this incident manually Need to know why this was happenedPlease help!
How to fetch list of reports based on Assignment Groups in SNOW?
Hello, Can anyone please help how to achieve the below one. I have two fields in business application which are date time field. If the date is selected in this field is less than 3months from the selected date then an auto service request need to be...
Hello Team, I have given below attributes in a reference variable where reference table is custom table. But Short Description is not getting displayed. Where as when reference table is 'sys_user' and attribute is 'ref_ac_columns=user_name;email' ...
Hi all,If I enable the "mid.log.command_audit.enable"this mid server property, Will it impact storage of the instance?
Hi experts,We are planning to improve our knowledge management.This could be Search optimization, Translations, Article creation and Feedback mechanismPlease suggest what all things needs to be done.We have already checked MSWORD, Amaze, TransPerfect...
I am trying to create page using dashboard overview component for accessing default dashboard and to give create button functionality. I managed to add the component and show the dashboard icons on page.I want to achieve the functionality when clicke...
Hi All, Can someone help me with script for below requirement. I got a requirement where a catalog request is submitted, on this catalog item there is a field namedRequest type = Add or Remove user.'Requested for' field ( referenced to user table ) ...
How to create a change task automatically when a particular category is selected on Change Request form?
We are looking to start using the new OOB Flow Designs for Change Requests, but now sure how to deactivate the current Workflows to use the new Flow Designs. I am sure someone has already done this, so if you have, can you please provide the "steps" ...
