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Create Multiple RITMs Under Same REQ Using the UI Action

Hi All, I have a UI Action that runs on the alm_hardware table. When assets are selected and the button is clicked, it submits the RITMs based on the number of assets selected, with each RITM associated with the REQ. Below is the script used to achie...

Priya_22 by • Tera Contributor
  • 676 Views
  • 5 replies
  • 2 helpfuls

Using Order guides for equipment purchases

Hello,I would like to create an order guide where the user can select from a series of items (that contain images) on a tab within the order guide titled for each of the categories.On the Describe needs page there would be a variable label and checkb...

Brett25 by • Tera Contributor
  • 640 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to Create AD User in Specific OU using Microsoft AD Spoke

Hello everyone,I am currently working on creating a flow to manage Active Directory (AD) users using the Microsoft AD Spoke. I have successfully established a connection between AD and ServiceNow, and I have tested this connection using one activity,...

Robin by • Tera Contributor
  • 2215 Views
  • 6 replies
  • 1 helpfuls

Restrict the Task state field from the list view

I need to restrict the state field. If mandatory fields are not fillled or empty in task record.  we not allow to close complete from Iist View. And need to show the alert or error message in current RITM. 

mastanbabuk by • Tera Contributor
  • 377 Views
  • 2 replies
  • 0 helpfuls

Document Management / Policy Signature

Hey All! I'm researching whether ServiceNow can be used as a Document/Policy Management system. There a few requirements that we'd have to meet and I was thinking whether we could use Document Management for this. Did anyone come across something sim...

tiago1 by • Tera Contributor
  • 934 Views
  • 2 replies
  • 0 helpfuls

Resolved! Dynamic filter on string field for a list view in custom app

Hi Community, I want to create a dynamic filter for a list view when abc field is assigned to me, same like incidents assigned to me filter on the incident list view. But in my case this abc field is a string field and its data we are pulling via int...

Insert image in wiki knowledge article

Hi All!I would like to insert images in a knowledge articel. Article type is wiki (not HTML).The image name is <test_image.jpg>.I did following actions:* upload image as an attachement* insert this tag in the text field [[image:test_image.jpg]]* clic...

LeChristina by • Tera Contributor
  • 671 Views
  • 1 replies
  • 0 helpfuls
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