How to verify "from address" is correct in email notification?

Bharath kumar6
Tera Expert

I need to verify "from address" in the email notification is correct without sending emails (Because it is a pre-prod instance and we don't want that email to go to client).

 

find_real_file.png

Highlighted part is the from address.

1 ACCEPTED SOLUTION

Musab Rasheed
Tera Sage
Tera Sage

Hi Bharath,

Since this is preprod instance please add some test email id or your personal id just for testing few minutes in Email properties and revert back once done, next go to email logs and check for 'user' field which will display from address. Please see below screenshots.

Email properties

find_real_file.png

 

Email logs

find_real_file.png

Please hit like and mark my response as correct if that helps
Regards,
Musab

View solution in original post

2 REPLIES 2

Musab Rasheed
Tera Sage
Tera Sage

Hi Bharath,

Since this is preprod instance go to email properties and uncheck send emails check box for sometime and test, this will make sure emails will be in send-ready state in email logs and you can check from which address it has sent. Mark my answer as correct or hit like based on impact.

 

and in Email logs check for 'User' field to find 'From' address like below

 

 

Please hit like and mark my response as correct if that helps
Regards,
Musab

Musab Rasheed
Tera Sage
Tera Sage

Hi Bharath,

Since this is preprod instance please add some test email id or your personal id just for testing few minutes in Email properties and revert back once done, next go to email logs and check for 'user' field which will display from address. Please see below screenshots.

Email properties

find_real_file.png

 

Email logs

find_real_file.png

Please hit like and mark my response as correct if that helps
Regards,
Musab