Resolved! how to call a script include and a function from business rule when to run condition?
Hi All how to call a script include and a function from business rule in "when to run" condition?
Forum Posts
Do you want to Save changes a alert with Save/Discard buttons. On click of save I want the field values to be saved
Hi All, In Custom scoped application, when I do changes in the form portal side and moving out facing an alert "Do you want to save your changes " with save and discard buttons. So my requirement is to save the fields when I click on sav button in th...
Unable to add an attachment using background script
Hi service now proffessionals, Iam trying to add an attachment to an closed incident via background scripts but iam unable to add , below is the script im using to add . can you please suggest if this script is right or any m...
Resolved! Retroactive SLA doesn't run unless using "Repair SLA"
Hi, I have defined an SLA that's not starting as expected. Is this possibly because I'm using dot-walked fields? Or because it has retroactive start? If I use the "Repair SLAs" functionality by Related Links, the SLA starts as expected. And, if this...
Resolved! How to send email or notification dynamically for group managers through workflow ?
How to send email or notification dynamically for group managers through workflow ? Thanks
Resolved! How to calculate length of input from single line text variable?
HI Community, I have created "Provide code" as single line text and adding some input in it and now want to calculated length of "Provide code" variable's input. I am doing it in widget. Could you please help me to get length through widget scripti...
servicenow developer day to day activities
what is day to day activities for service now developer
Resolved! Is there a way to show the variable and variable set both in the body of the email notification?
Hi All, I am having an issue with the email notification. Whenever I am trying to create a request, it doesn't show the REQ details in Additional information for few of the catalog items. For some of the catalog items it does give the additional inf...
How to add multiple CIs on a Change Request Record Producer thru Service Catalog
Hi - I am building a simplified change request that will be submitted thru the portal. I am using a Select List and mapping it to the configuration item so the requester can provide more than one CI when needed and getting the error message when subm...
Resolved! Review button visibility on Change request
Hi all, On the three types of change request (Normal, Standard, Emergency), I want to make Review button to be visible on the form only when all the corresponding change tasks are closed. Can someone let me know how can we achieve this? Regards, Pa...
RITM under the related list
Hi Team, I have a below requirement. Please let me know , will this achievable , if yes pls let me know the solution The catalog item that we are requesting through the related link on a incident form or any other particular form , that request needs...
Client-side code DOM manipulation
Hi, Which elements are under DOM manipulation in the client script? Thanks and Regards, Ramarao
How to find out the duplicate users in snow?
How to find out the duplicate users in snow?
Resolved! redirecting page in Record Producer
i have a record producer on change request table. as soon as the record producer is submitted from the portal, i want the user to be redirected to the change request form in the instance. can anyone tell me how to do it. thanks in advance.
How to display approvers in Flow Designer stages
Hi, How to display approvers in Flow Designer stages. I see the configuration on Workflow editor only. I don't see any configuration on Flow designer. I have an issue that end users don't know that waiting who approves the request from Service Portal...
