I am deleting a scheduled entry but it is not getting captured in update set. Is there a way?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-20-2025 12:04 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-20-2025 12:33 AM
if you are talking about this table "cmn_schedule_span" then the insert/update/delete is not captured in update set.
You will have to perform this as manual activity in the next instance.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-20-2025 08:09 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-20-2025 01:07 AM
Helo @viyadav
This table data which is not captured in updateset. As already mentioned by Ankur manual step need to be done.
If data is huge and you need to avoid manual work you can use Data Management -> Delete Jobs feature just setup the data you want to get deleted and run the job it will delete all record which are required as per filter provided.
https://www.servicenow.com/docs/csh?topicname=c_DataManagement.html&version=latest
https://www.servicenow.com/docs/csh?topicname=deleting-records-safely.html&version=latest
https://youtu.be/Zbv_niGkMTM?si=tndhXt2FP_9CPiaF
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-20-2025 11:35 PM
Hello @viyadav
I believe you are doing great.
Did my reply answer your question?
If my response helped, please mark it correct and close the thread so that it benefits future readers.
Thanks & Regards
Viraj Hudlikar