In a standard change template, I have to give the value of Risk as low. But in choose field values it was not available.

Sofiya Perumal
Tera Expert

‎05-09-2022 10:13 PM

Hi Experts,

I have created a standard change template. But I can't mark the Risk value as low. The Risk field is not available in the drop down value. Can anyone please suggest a solution on how to enable it and get it done by scripts?

Please refer the screenshot as well.

find_real_file.png

Regards,

Sofiya.

 

 

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5 REPLIES 5

suvro
Mega Sage
Mega Sage

‎05-09-2022 10:26 PM

Select the Risk Value and set the value

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Sofiya Perumal
Tera Expert
In response to suvro

‎05-10-2022 03:49 AM

It was not working but I sorted it out the issue. Thanks for your help.

Regards,

Sofiya.

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Melanie Selman1
Tera Contributor
In response to Sofiya Perumal

‎10-06-2022 02:43 AM

Hey Sofiya,
I am experiencing the same problem. Can you share how you solved it? 
Regards,
Melanie

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Sofiya Perumal
Tera Expert
In response to Melanie Selman1

‎10-06-2022 09:48 PM

Hey Melanie,

 

We can use on load client scripts to fix the issue. Please find the below script for change table.

 

function onLoad() {
//Type appropriate comment here, and begin script below
var short1=g_form.getValue('short_description');
if(short1=='#type short description of the standard change' )
{
g_form.setValue('risk',4);
}

}

 

Please let me know if your issue is fixed.

 

Regards,

melanie

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