I am getting a security restriction error when I run gliderecord query to syslog table from scoped-app in San Diego

[kyciranne]

I am getting an error when I run gliderecord query to syslog table from scoped-app in San Diego

Security restricted: When targeting a global resource, only ServiceNow authored scopes are allowed as sources

Couldn't decipher the stack trace resulting from the following JavaScriptException:
com.glide.script.fencing.access.ScopeAccessNotGrantedException: read access to syslog not granted: org.mozilla.javascript.JavaScriptException: com.glide.script.fencing.access.ScopeAccessNotGrantedException: read access to syslog not granted: org.mozilla.javascript.Context.makeJavaScriptException(Context.java:1952)

[Maik Skoddow]

Hi @kyciranne 

check whether the following configuration is set on the config record of the syslog table

Kind regards
Maik

[kyciranne]

Thanks Maik, there is a new implementation of ServiceNow on the syslog table where they added caller restriction on the table

[Maik Skoddow · Accepted solution]

Hi @kyciranne 

thanks for the feedback. This is something new to me.

To access the syslog table your only workaround is the create a "proxy" script include in the global scope.

Watch the following video: https://www.youtube.com/watch?v=yx23wKB7uYM

Kind regards
Maik

[CMDB Whisperer]

Of special note here: as of San Diego I could create that proxy/wrapper script inside a Global studio application.  As long as the application was created with a Global scope, ServiceNow was able to use the wrapper function as shown here.  However, as of Tokyo this no longer is the case.  It must be "fully Global" to operate as a wrapper for enabling cross-scope access.  Otherwise you will still get the message "When targeting a global resource, only ServiceNow authored scopes are allowed as sources"