I am unable add or move columns through personalized list Column list settings, it's showing empty fields

Mahesh D
Kilo Contributor

Hi,

I am unable to add the fields to the columns in the table and list view is showing empty. It was working fine, couple of days ago. but from yesterday i am facing the issue. i tried all the possibilities ,but didn't succeed. reference screenshot attached below.

find_real_file.png

4 REPLIES 4

Sagar Pagar
Tera Patron

Try to check if any recent configuration has been done for list layout or not?

Right click on list column header --> Configure --> List Layout

Check if Selected slush bucket has fields or not? If not then all required fields from Available box to Selected box.

 

Thanks!

Sagar Pagar

The world works with ServiceNow

Also, check the old thread for same: Personalize List Columns has no columns Listed

 

Thanks!

Sagar Pagar

The world works with ServiceNow

Hello Sagar Pagar,

Thank you very much for the reply.

For me slush in the list layout showing as locked and can't make any changes.

It is showing a pop-up message like below.

find_real_file.png

Default view is missing in list layout. Could you suggest me the trouble shoot for it.

Thanks in advance, 

Hi Mahesh,

Is there any view rule written on your table? if not, it is access issue for sys_ui_view table. Refer old thread:Configure view "null"?

 

In Rome release view manager code is been modified. Hence this issue happens. To resolve this - you need to create new ACL for read & write on sys_ui_view table.

 

You can create Now support case for it.

 

Thanks!

Sagar Pagar

The world works with ServiceNow