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Resolved! Import a file to Servicenow from MID Server

I need to import a csv file from MID Server daily... Daily once the 3rd party will place a csv file in the MID Server...when ever they place I need to place that file in our MID Server... Can anyone help me with this?  I referred previous community q...

Sathwik1 by Tera Expert
  • 11754 Views
  • 18 replies
  • 4 helpfuls

Resolved! How to add images to catalog item check box variables.

Hi all,    We have a requirement to add images above check boxes for user to select the required option for the users. For laptop replacement request display the below images with checkboxes.                               Lenovo Think Pad       Dell...

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Balaram1 by Kilo Contributor
  • 2876 Views
  • 5 replies
  • 2 helpfuls

Resolved! Update Selected and Update All

Hi Guys,Does anyone know if there is a way to control the fields on the form that gets opened if Update Selected or Update All is being used? As our instance is now configured ITIL users have access to both these buttons. I know how to make the 2 opt...

Bogdan18 by Tera Guru
  • 5107 Views
  • 5 replies
  • 0 helpfuls

Resolved! Regex expression on currency in catalog item

Hi all, Can anyone help with the regular expression for the variable in catalog item. The format should starts with '$0.00'. means it should start with $ and numerical values.00 examples are $118.09,$6.08,$3456.52,$12344.17 Thanks

aj2403 by Tera Expert
  • 2779 Views
  • 6 replies
  • 0 helpfuls

Create flow designer for multiple tasks in service catalog

I have task to create flow designer for a service catalog. Where a Ritm and two task tickets need to be created.  There is no need of approval steps. Would like to know if any further stages need to be added to have proper flow.   1. In trigger added...

Community Alums by Community Alums  
  • 2917 Views
  • 3 replies
  • 1 helpfuls

Resolved! Save a Service Catalog Request as Draft

I'm working with a client on requirements for what will be a very complex service catalog request. The request form will have a number of mandatory fields. Unfortunately, the person submitting the request may not know all of the required information ...

jim pisello by Giga Expert
  • 5434 Views
  • 13 replies
  • 1 helpfuls

Resolved! how to use gel in servicenow

Hi all, I wanted to know how to make use of gel in servicenow. Some of the lines I have come across: 1.com = gel("activity-stream-comments-textarea"); if (com) com.focus(); return; 2. gel('sysparm_item_guid').value so I wanted to know what are th...

shank1 by Tera Expert
  • 10281 Views
  • 9 replies
  • 6 helpfuls

Add Knowledge language facet widget to kb_search page.

Hi All, I am looking out for ways to add the Knowledge Language Facet widget to appear in kb_search page along with other filter facets like Author, category, Last Modified and View Count.  It will be really helpful if anyone can guide me on how to d...

Ashwini29 by Kilo Contributor
  • 1707 Views
  • 4 replies
  • 1 helpfuls

Resolved! Bulk Upload in Staging Table Though Scripted RestApi

Hi Folks, I have requirement in which Bulk Upload is require through External source in CMDB , I have created a Import Set Table and now i need whenever External source hit the ServiceNow API the whole data is dumping in staging table and after that ...

yadi by Tera Contributor
  • 2618 Views
  • 9 replies
  • 3 helpfuls

SMS gateway with Servicenow

Can anyone guide me on the right direction to get SMS working.We are trying to integrate third party SMS gateway into our Servicenow instance to generate OTP and send it to the users. I have received the SMS API and Userid and password and also i hav...

venkatkk by Tera Contributor
  • 1771 Views
  • 6 replies
  • 3 helpfuls

Resolved! Staleness on CMDB Dashboard

Hello I am not sure why staleness on CMDB Dashboard is showing 100%. I have discovery running on daily basis.Please advise, where do I need to make changes?Thanks,Rajan Mehta

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Rajanmehta by Mega Guru
  • 2663 Views
  • 5 replies
  • 4 helpfuls

Resolved! current Assignment group members

I have requirement 'Current Assignment group members, plus problem management team and Submitter should be able to cancel problem. User other than those should not be able to cancel the ticket. I have implemented for submitter and Problem Management ...

Kavita1 by Giga Contributor
  • 2056 Views
  • 6 replies
  • 1 helpfuls

How to get contains search without using * in service portal

Hi All, I have reference field on portal. On searching, i want the search to be like a contains search but i do not want to use * for the search, i changed the glide.ui.ref_ac.startswith to false. But it is not working, i tried glide.ui.goto_use_cont...

ginia dey1 by Giga Contributor
  • 2583 Views
  • 5 replies
  • 0 helpfuls