I have a sys_id but I do not know which record it is?

[Anastasia Ty-Ch]

hi guys, I was given a sys_id but I do not know which record it is for. Is there a way for me to know which one is it? Where are now using a San Diego version of SNow

[Musab Rasheed]

Hello,

Access below link and paste sys_id in 'Set' field like below and see by yourself

https://your/sys_history_line_list.do?sysparm_nostack=true&sysparm_query=set.id%3D72eeb3da1b18dd1017ad99f32a4bcb22&sysparm_first_row=1&sysparm_view=&sysparm_choice_query_raw=&sysparm_list_header_search=true

[Anastasia Ty-Ch]

Hi @Musab Rasheed thank you so much for responding however, it didn't show anything. Is there any other way?

[Aman Kumar S]

Hey @Anastasia Ty-Chen 

You can follow below community post, you just have to put this query in background script and enter your sys_id as parameter.
Search sys_id in entire Servicenow instance

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

[Allen Andreas]

Hello,

You can search the entire ServiceNow instance, but realistically, if you know the table that the record belongs to then you can simply navigate to that table within your instance, add a filter to list view for Sys ID 'is' and then paste the sys_id and you'll find the record that way.

Please mark reply as Helpful/Correct, if applicable. Thanks!