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Resolved! Change Calendar/Schedule

I am looking to create a Change calendar/schedule which combines three areas; the actual Change calendar/schedule view but also want to be able view the blackout windows and maintenance window on the calendar/schedule. I was thinking this could possi...

tomelk31 by Kilo Explorer
  • 3923 Views
  • 4 replies
  • 0 helpfuls

Resolved! What is the meaning of !current.comments.changes() ?

Hello Experts, In my instance one of BR there is condition 'current.watch_list.changes() && !current.comments.changes()'I understand that changes()  is GlideElement method.I want to know what is the meaning of !current.comments.changes() Does it mean...

Amit Rao by Tera Expert
  • 2989 Views
  • 3 replies
  • 5 helpfuls

Resolved! Actual Start and End date not populating?

In the Change request normal work modifications were made to skip the Schedule state and move to Implement. Everything is working and progressing and noticed that the Actual Start and End dates are not updating as they should. I need help to find whe...

ginabarraza by Kilo Contributor
  • 4573 Views
  • 8 replies
  • 2 helpfuls

Resolved! i need working example of <sp-editable-field>

Hi,       Need working example of    html//<sp-editable-field editable-by-user="data.isLoggedInUsersProfile" table="sys_user" table-id="data.sysUserID" field-model="data.sysUserModel.department"on-change="onChangeCompany" on-submit="onSubmitCompany">...

manish64 by Giga Guru
  • 3094 Views
  • 3 replies
  • 1 helpfuls

How to auto close changes older than 30 days

Hi, please assist with the below script.  I tried the below code it closes changes that are new. I want to close changes that are in 'scheduled' ,'implement' and 'review' state where the planned implementation date is older than 30 days and the relat...

Carol2 by Tera Contributor
  • 2124 Views
  • 6 replies
  • 1 helpfuls

Resolved! ATF 'Validate Outbound Email' and document ID

I made an ATF test where I submit the incident with a Record Producer and use the 'Validate Outbound Email Generated by Notification' test to see if the notification has been sent to the user. As a Source Notification I take document_id submitted fro...

Resolved! CMDB vs CMDB_CI

What is the difference between cmdb and cmdb_ci. The definitions in docs dint help me to understand. Looking forward with examples. Cheers NK

Samantha Sam by Tera Contributor
  • 3393 Views
  • 7 replies
  • 2 helpfuls

Resolved! IntegrationHub ETL --> How to activate that

Hi, I am looking to activate 'IntegrationHub ETL' but its not found anywhere. https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration-management/concept/integrationhub-etl.html#integrationhub-etl

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shank1 by Tera Expert
  • 2312 Views
  • 6 replies
  • 1 helpfuls