I Have requirement. If ritm state was pending. whenever user updates the additional comments in RITM it should move to the work in progress automatically

[Mannam Praveen]

I Have requirement. If ritm  state was in pending. whenever user updates the additional comments  in RITM it should move to the work in progress automatically. please help me achieve this

[Aman Kumar S · Accepted solution]

You can use Before/Update BR on RITM table:

In when to run condition you can mention:

Additional Comment - changes

State - is - Pending

In Set Value section:

State - Work in Progress

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

[OlaN]

I would suggest that you add one more condition to the solution provided by @Aman Kumar
to make it a bit more robust.

Add that Updated by is same as Created by

That way the BR is not triggered when the assigned to (or another person with fulfiller role) writes an additional comment.