I Knowledge Management "Similar Articles" showing empty

Sachithananda 1 · 4 hours ago

Similar Articles showing empty but Search article showing data

how to fix and also how to make "Search article" Default selection on this dropdown

Plugin: com.snc.knowledge_ml

Dr Atul G- LNG · 4 hours ago

https://www.servicenow.com/community/intelligence-ml-articles/tuning-predictive-intelligence-models-...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0961442

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Sachithananda 1 · 4 hours ago

Thanks @Dr Atul G- LNG also how to make "Search article" Default selection on this dropdown

Dr Atul G- LNG · 4 hours ago

Hi @Sachithananda 1

I can see OOTB like this:

You need to check the contextual search sources and set the order.”

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Sachithananda 1 · 3 hours ago

actuualy this on Knowledge article (kb_knowledge)