I need to update work note and additional comments from the sc_task to RITM?

[Shiva prasad t]

I have a requirement like this , whenever we add anything ok work notes/additional comments that should be appear on RITM

along with comment i need short description of the sc_task like this

lets consider Short description : Testing

comment on work notes/ additional comments : demo

then it should be visibile like this in their activities ,

"Testing : demo " 

[GV Saranesh Kum]

Hi Shiva,

Do this on sc_task form.

Now, the comments given on sc_task, are shown on the RITM by default.

And in order to show the comments and work notes entered on RITM to show up on Sc_task, do write a BR on RITM (after update) to update the latest or all the open sc_task records with the comments or worknotes accordingly.

Please do excuse on previous reply, saying script is not required for seamless experience. Actually it does, as explained above.

Regards

Saranesh

[GV Saranesh Kum]

Hello Shiva,

Did you get chance to implement this ?

Please share your observations.

Regards

Saranesh