I retrieved a update set to test instance and preview was successful but when i committed it it got an error. ERROR: FAILED TRYING TO EXECUTE ON CONNECTION glide.0 (connpid=47761): com.glide.db.BatchStatement$StatementContainer@bd2466,com.glide.db.Ba

[shashidhar2]

I retrieved a updateset to test instance and preview was successful but when i committed it, it got an error.

ERROR: FAILED TRYING TO EXECUTE ON CONNECTION glide.0 (connpid=47761): com.glide.db.BatchStatement$StatementContainer@bd2466,com.glide.db.BatchStatement$StatementContainer@19a4f2 java.sql.BatchUpdateException: (conn=47761) Duplicate entry 'sn-va-sp-widget-icon.svg' for key 'db_image_index0'

[apurvasharma]

Hi,

Reading this error, it is throwing a Unique Key voilation. Couldnt help much on what the error is , but this icon "sn-va-sp-widget-icon.svg' is a icon used for Virtual Agent in Service portal. Got one KB on it . Hope it helps

https://hi.service-now.com/kb_view.do?sysparm_article=KB0726500

Regards,

Apurva Sharma