Hi, I am trying to make sub subcategory dependent on category within Change management. For example Field: Is Security Impacted? (mandatory field)Type: Dropdown Options: Yes/No If "Yes" is selected in the field above, then the following mandatory fi...
Hi All, I want to add a variable that need to be visible in the sctask as well. I want the variable "Select the asset" need to visible in the sctask. please help me on the above requirement.
Hi All, I have created a dashboard for Product owners on Software Models which shows data from different tables like entitlements, software installations, software product life cycle etc. On this dashboard i have created element filter to filter th...
Hello Team, I am trying to validate the variable "requested_for" i.e. when any end user starts typing the user name, if the user is not available there should be a pop-up alert which displays certain message. I have created the script as OnChange as ...
Hi all, in my PDI even if I added receipent. Email sending and enabling also activated.But still it is in send ignored state. I attached the files.
I am building an RITM, I am trying to write a catalog client script or UI policy that when the user selects Permanent Access AND checks the box for OnBase Capital Market that the type is set to All Capital Market Accounts, and read only or hidden. I ...
Could you please help me understand how the 'Create or Update Record' action works in flow designer? I've used it to create or update a list of group members. While it works well for creating records, it doesn't seem to function properly for updates.
Hi everyone, How to set knowledgement base can read for all active users? Is this script right? Any help will be appreciated.
Can someone provide guidance on how you can auto generate a standard change from a service request. ServiceNow is still fairly new to our organization, so we need some help. Here is the ask: service requests come in to whitelist an IP, the team works...
How the 'Actual duration' field value get populated after changing the Actual end date. What are the configuration behind this eg. BR, Client script, script include or Flow.Table : tsp1_project_task Please suggest @Anil Lande
Any idea how the "certification role" could be assigned to a none ITIL user? SNOW STATES:"The certification role is automatically assigned to all users with the itil role when the Certification Core plugin is activated or when compliance applications...
Hi, There are users with self-service access i.e., "snc_internal" role. They want users in watchlist in an Incident. How can they do this?They are creating an incident from "Employee center". They can comment from the activity area. But how can they ...
Hi, I have set up a change model with specific states :New, Assess, Scheduled, Closed and cancelled. This works fine however, when the Change assigned to person progresses the change from New to Assess, suddenly the fields become read only across the...
Hi All, Need to integrate. ServiceNow with the Freshworks tool, so kindly let us know what are the steps we need to follow and please share the relative document regarding. integration of Freshservice with ServiceNow. Thanks,Sneha K S(ICORE-CIS)Wipro...
Can we encrypt a variable in a catalog item