Hi , Can anyone help me on how to show only related drop down valuesI have one field called company which is string field in cat item, based on country we have given drop down values should display in one more field called reporting which is referenc...
Seeking Help on a client requirement, I am new to ServiceNow and Scripting is something I am weak at. I am creating a business rule whereby the business_service field in Problem Table, needs to be mirrored into the Problem Task table. So when custome...
Hello Team, Please help me out need to change the default ServiceNow email that displays as 'ServiceNow Sending SMTP' . Thanks,Madhusudhan
i have 3 groupsDirectorJunior and senior groupsif the user is part of director they should have access to see the cases which are assigned to director, junior and senior groups even though the director group members are part of junio /senior groups.i...
HI All, I have a catalog item in which for one of my variable which is List collector type I have to display a field but on the target table a different field is set as display true, say want to show Number but short Descript is set to true so on the...
Script include part : rolecheck: function() { var a = this.getParameter('sysparm_usr'); var b = new GlideRecord('sys_user_has_role'); b.addQuery('sys_id', a); b.query(); if (b.next()) { return b.role; } Catalog Client script : var c = g_form.getV...
I have a requirement which should automatically attach an attachment to all sc tasks of an ritm and vice versa
Hello SN Comm,Looking for some scripting help.. I have an inbound email action that I am looking to control a little more.as of right now, my current inbound email action is called HR Case Update. It helps control incoming emails to NOT change the st...
HeyI can hide the button from all users " show real time updates" in dashboard widgetAnd leave it exposed only to admins? and disable this option Default?
Hi All, My requirement is to use UI action on both form and list view. I have created UI action and is working fine on form view. But it is not working on list. I have added confirmation box which is working when client check box is checked. And UI a...
Hello All, I have written a script to get the user location in the flow designer when I tried it the value is undefined. Please help me with the code (function executeRule(current, previous /*null when async*/) { var userlocation = fd_data.trigge...
Hi Colleagues, i want to find out the count of the searches done by end users ( in search bar ) in portal page for creating a report The business require the number of searches performed by end users in portal page Could any one help in finding out...
Hello people, When I paste an image on the description field (HTML type), even if i delete the pasted image before submitting the form, the image appears on the case follow up They don't want to deactivate the feature of pasting images in the descri...
I need to create a drop down button on incident form bar same as follow button on incident form.If anyone know how to create that button, Please let me know. I have attached my screenshot and please help me i want to create follow button how it is lo...
Hi team, I want to display subcategories instead of catalog items when a category has child categories in Service Portal. For example, In the below attached screenshot, when I click on Hardware category, it displayed related items in the content fram...
