I trying to update a record with Business rule but not working

[srinivasrao]

Team,

Using rest api explored I am posting a record in Incident form. After that I am running a business rule to update priority(updating impact and urgency) , assignment group fields etc.. But they are not updating. Please check below screenshots. Kindly let me know where i am faltering. There are no mandatory fields in the incident in my Dev env.

{
"caller_id":"1609",
"short_description":"Test on Dev instance",
"description":"Test on Dev instance",
"category":"iphone",
"subcategory":"Charging",
"u_store_id":"ABC"
}

Status code. - 201 Created

Below is the business rule pic.

But priority,assignment group (Not in pic), company, channel are not populating in incident form . 

Note : i have created a new view and updating them in that view.  

[Sandeep Rajput]

@srinivasrao Could you please change the business rule from after to before and see if the fields get updated.

[srinivasrao]

I tried, but not working

[Najmuddin Mohd]

Hi @srinivasrao,

Is the business rule working when you are manually inserting an incident matching the trigger conditions ?
Is there any other business rule with similar trigger conditions ?

Regards,
Najmuddin.

[srinivasrao]

Yes, manually its taking those values