I want to create a incident ticket from Postman using rest API which role i required to create incident ticket for user

[Salman AHmad]

I want to create a incident ticket from Postman using rest API which role i required to create incident ticket for user I give a role web_service_admin for user but it's not working but when i give the role admin it is working.

Kindly tell me which role is required to create ticket from postman because I am not want to give admin role to integration user. 

[Ankur Bawiskar]

Hi,

did you try giving table level Create ACL and check for that user?

Regards
Ankur

[Salman AHmad]

Hi, 

Now I am able to create incident ticket using create and write ACL on table.

but last thing information not showing in postman when I create ticket from postman.

Thanks

[Ankur Bawiskar]

Hi,

Glad to know that it worked.

Did you check the table level READ ACL and any query business rule on that table?

Regards
Ankur

[Salman AHmad]

Yes I have Created Read ACL and check business rule as well but not display record on postman.

[Ankur Bawiskar]

Did you try giving that user admin role?