I want to populate fields from a table I referenced in other field.
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10-04-2017 09:10 PM
Hi Everyone,
I have a reference field on Incident form and based on the selection of that field i want to populate values in three other fields( that is corresponding to that reference field) in Incident form . Can anybody help me .. Also let me know is there any other way of achieving it rather than script include

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10-04-2017 09:28 PM
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10-04-2017 09:31 PM
There is a possibility that you can get the reference field tables other field values on incident table but the label shows same as it is in reference table. For example,
We have a caller field on Incident table which is referring User table, if we want to show Caller Email, Location and Manager on Incident form we can simply dot walk the caller field using form layout and get those fields display them on Incident without any code.
If you are not looking for this and you want to auto populate values in some different tables better depend on script include else getReference call back functions
http://wiki.servicenow.com/index.php?title=GlideForm_(g_form)#getReference