I want to show field data to users for custom role

Sriram Pusuluri
Tera Contributor

Hi Team,

 

I have catalog form, where one variable is reference to cmdb_ci table, for that table user is not having access, so that he is not able to view any record on that table, it is showing as empty.

 

for this I have created a read ACL, and I have given role as my custom role, and condition is cmdb_ci.name

 

SriramPusuluri_0-1778158771197.png

 

we have added role to that user, still data is not showing.

 

user is having record assigned in cmdb_ci table

 

 

15 REPLIES 15

Hi @Ankur Bawiskar 

 

As per your suggestion I have created two ACL's, one is Read and another one is query_range ACL.

 

Cmn1.jpgCmn.jpg

 

 

give this role to user.   Still user is not able to view any configuration item, still it is showing no records found

@Sriram Pusuluri 

give snc_internal role to both the ACLs and also to user

then check

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar No use, I have added snc_internal role both ACL's and user as well.

 

SriramPusuluri_0-1778682778980.png

 

@Sriram Pusuluri 

will have to check in actual instance

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar  As ACL is not working now, Can we achieve this by using Business rule?