Hi Gang,
I have been trolling through community posts in regards to achieving this.
I found one but it has not quite worked for me as it it is quite specific to the users needs.
I need something a bit more generic to target a wider range of record types.
This is what i have and feel free to tell me how wrong i am ha ha (still learning). 🙂
Run: Periodically
Repeat Interval: 0days,01hours
Conditional: true
--------------------------------------------------------------------
condition:
function notweekend() {
var now = new Date();
var day = now.getDay();
var result = false;
if(day != 6 || day != 7) {
result = true;
}
return result;
}
notweekend();
-----------------------------------------------------------------
Run script:
function autocloserecords() {
var ps = gs.getProperty('glide.ui.autoclose.time');
var pn = parseInt(ps);
var queryTime = new GlideDateTime();
queryTime.addDaysUTC(-pn);
if (pn > 0) {
var gr = new GlideRecord('incident' || 'u_request' || 'sc_req_item');
gr.addQuery('state', State.Resolved);
gr.addQuery('sys_updated_on', '<', queryTime);
gr.query();
while(gr.next()) {
gr.state = State.Closed;
gr.active = false;
gr.closed_by = gr.resolved_by;
gr.update();
}
}
}
----------------------------------------------------------------------------
Regards,
Phil.
