I have 6 fields on the catalog form.1.Type select box : name - your_role: Choices : operations , IT , Sales , uk , audit .2.Type select box : name - coverage: Choices : local , glo , rerquest .3.Type select box : name - you_like: Choices : Company...
How to trigger an reminder email for 3 days in workflow based on sysapproval_approver table. By using created filed in approval table. If approval record was created in approval table after 3 days we need to trigger an Email as a Reminder. I have cre...
How can I create a custom field on the Incident form that automatically populates with the current user's name?
Hello, I got the requirement to provide failure mechanism for integration which means if any integration is not working as expected what are the standard steps can be taken to reduce the impact in business and what are the counter steps to follow to ...
Hi All, Can you guide me on how to change the background color of button after clicking? can you give me the code. <div class="widget-container"> <button id="myButton" class="btn btn-success">Click Me!</button> <p id="message" class="hidden">B...
Update Assignment Rules for Read-Only Access UsersThe goal is to display the group name instead of the sys_id in the assignment rules condition in ServiceNow. For Admins with edit access, they should be able to both view and edit the group name in th...
Hi,I want to make taxonomy topic field on knowledge article editable in review state. I have written a ACL to allow edit in review state but it's not working. Can someone help me on this like based on what script fields are becoming read-only in revi...
Hi All,I have a query regarding sailpoint integration with serviceNow, Do we need to enable a plugin in service-now for sailpoint integration or does it require any plugin or adaptor from Sailpoint end toestablish the integration between both the p...
In flow designer, after upgrade to "Xanadu", unable to search by the flow name
I have requirement to create view/download the documents in service portal and the link given by third party tools(salesforce) which is for download the document and i created the widget write script include and rest message API call also in server s...
I have one button on Form 'Transfer Case' which calls UI Page, Now I want to make worknotes mandatory if user is transferring case.I'm able to make worknotes mandatory but once user put something as worknotes and then again click on UI action, system...
Hi Community, While creating a new custom app in app engine studio, i am getting the below error: Alert level: critical.Your app encountered an unexpected error while being created. Details: Failed to create templated object, details: This scope is a...
An one approver i would like then next back buttons visible to all users if there are more records than can be shown on page.i would also like the approval tab default list is sorted by request id ascending. One can see the buttons , second and i ca...
I am fairly new at using ServiceNow, Change Management and Workflows so I am posting this question for a little guidance on the following.Currently our Change Management workflow/process is as follows:Change record is startedCI is enteredAssignment G...
Hello All,I am working on Cisco integration in ServiceNow. Cisco has two environments (Normal Cisco & Fedramp). We followed the below documentation to create the app at cisco side. They have created two app in each environment. They gave me credentia...