Resolved! please help me on the ATF mentioned screenshot
Hi,please help me on the ATF mentioned screenshot. I am getting this Warning message once the completion of ATF testing. Thanks,
Forum Posts
On-call sync with outlook
Hi I'm not sure if this is the right forum to be asking this but how do I synch up an oncall schedule with an outlook group calendar? I want my group to be able to see the oncall schedule from outlook essentially.
Resolved! In OOB data certification task, if we certify any element then the respective CI in cmdb_ci table should display value "certified" for the custom field ''datacertificationstatus" in cmdb_ci table
Step 1 : I have created a custom field named "datacertificationstatus" on cmdb_ci table Step 2 : In OOB data certification task, if any element is certified then associated CIs in cmdb_ci table should display value as "certified" for the above custom...
Resolved! ACL Not Working on the Child Table
Hello, I have created a custom table that extends incident table in PDI. The custom table u_incident_ext has 4 default None ACLs create, read, write and delete with a custom role u_incident_ext_user present in it. Now I have given this custom role to...
cmn_location - where is the field descriptions on the ServiceNow product website?
Hi,Surely there is documentation on the Servicenow website that provides a field-by-field description of each cmn_location field? (some of them are self-explanatory, but others are not).I've been searching but am unable to locate. Can anyone help? Th...
Resolved! Make the field editable in the native view but read-only in the workspace.
Hi Team,I need a "Name" field to be editable in the native view but read-only in the SOW workspace.Field is on Table Business unit (business_unit). Table don't have any views to set field read-only from UI Policy or Client script.Could you please let...
Resolved! Custom filters can't be seen by fulfillers.
Hi All, I created some custom ticket filters. All admins are able to see this, unfortunately, anyone with the itil role cannot. This was a global change. Is there a way to ensure everyone can see these? What I and other admins can see: What someon...
Translate knowledge article in user preference language
Hi community,I want to make the knowledge artcile in service portal translated in user preference language for exemple if an end user select french in his profil languge the knowledge article should become in french language.How to do this?
Update the list-type field for multiple records using a fix script.
Certainly! Here's a revised version of the sentence for clarity:Hello everyone,I have a requirement for my project: I need to update 350 records in the "user group" table. Specifically, there is a field called "Type" (which is a list-type field) th...
How to show different values in reference field for different tables
Hello All, I have a custom table 'u_sla_service_configuration' which has two fields of type string 1. CMDB Level of service (value to be displayed in cmdb_ci table) (Note: Display:true)2. Catalog item level of service (value to be displayed in sc_cat...
Tasks without RITMs
What's the best practice in terms of usage (mainly creation) of Tasks ? Basically trying to ask if we should even allow Users (ITIL licensed who have SNOW native access) to create
Resolved! How map data from servicenow to snowflakes
Hi Team, I want to transfer my servicenow table data to snow flakes table. the column will be the same in both side. Can you guys help me with some suggestions/documentation? ThanksGM
Resolved! Getting error in Access denied to create new email in flow designer
Hi Team, I am getting Access denied to create new email and the notification record not created in the email table i am unable to find this thing if any one knows abt this could please help me on this Advance thanks
Resolved! reporting issue
Teamwhat could be the reason customer is getting blank reports?even i checked conditions and every thing is fine
I want to show an error message when i post any commnets and worknotes through post button
Hi, I want to show an error message when i post any commnets and worknotes through post button in incident form.I want to know where and how to got that post button (OOB) in incident form.Can anyone please help on this, It will be helpul.Thanks!
