Resolved! List field with choices doesn't work on Workspace
Hi all, I have created a List field with some choices on a form. It works in UI16 but not in Workspace. Thoughts? UI16 WORKSPACE Thanks in advance.
Forum Posts
Resolved! Importing closed request records in .csv into SN requests/ritms
I have a .csv file from a legacy system that needs to be loaded into SN as requested items. The records in the file are all closed and want to maintain the dates and assignment values. I know I can create a BR to map variable values to cart fields bu...
Workflow changes for RITM approvers changes
Hi, I have an below business rule (after update) script and it's working as expected. The script will perform when user changes the assignment group on record it makes existing approvers as "No Longer Required" and added the new assignment group memb...
Hide variables on approver form
Hello I have a catalog item which contains lots of variables with lots of catalog ui policies to hide/show the variables based on what has already been selected on the form.These variables are all multiple choice with a default answer. The item is wo...
How to add "Home Page" UI action button on the survey submission page in the walk-up portal
Hello, In the ServiceNow walk-up portal we would like to add a UI action button on the survey submission page that allows the user easily navigate back to the home page of the walk-up experience after submitting the survey. Currently it's re-directi...
Inbound action Update Incident (BP) isn't updating additional comments?
We use the baseline Update Incident (BP) Inbound Action, which is supposed to append any email body copy into the comments of the relevant incident. After a system upgrade from Quebec to San Diego, however, I've been made aware of cases where an inbo...
Trying to add a script to a flow to manipulate sc_task and sc_req_item states
Hello!I've been working on converting a workflow to a flow and, long story short, I ran out of actions because of the enormity of the amount of requestable items and who is responsible for approving them. In order to minimize the amount of actions un...
Resolved! how to add a pop up option for a check box in incident form and stay the field checked when it is ok
hi can anyone help me with scenario for : i want to add a pop up message with a conformation for the field' consider for knowledge' check box field in incident form, when ever it is of for conformation stay the field value checked, when it is cancel ...
Date Format
I'm having a problem when I enter a date, I have a script to generate a second date. The script does its job but the date format is wrong and needs to be modified. It needs to be 07/05/2024 but I'm getting 2024-07-05.Here is the script I'm runningfun...
servicenow basic transform map scripts
Hi team, PS : This is not question, this is SERVICENOW master LINK.will keep adding and posting the latest updates on the same, will be adding the link and screens here. can anyone share the ServiceNow basic transform map scripts with detailed expla...
How can we store store external scripts in servicenow?
Hi, Can someone please help me on this.Where can we store external scripts in ServiceNow? if yes, please let me know where we can store a python or SSH script in ServiceNow without using Mid Server?
Microsoft Teams integration - card notifications
Hi, I'm trying to change some fields on the notification card you receive in Teams as part of the integration. You can see from the screenshot that we're pulling in the Short Description to form the card title. In the code below, the other fields are...
Group type access
Hi Team, While creating or modifying any Group, I can't set "Type" for any group. As a admin, I usedto have this access before but lost this access now. When I click on magnifier glass it's showing empty. Please help. Thanks
Want to Inactive ISC module in servicenow
Hi All, I want to Inactive the Instance security Centre module and portal as well, Please suggest. Thank you all,
