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‎09-25-2023 12:14 AM - edited ‎09-25-2023 01:57 AM
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‎09-25-2023 12:27 AM
Hi @Munny1,
Please refer to the below link:
https://www.servicenow.com/community/developer-forum/virtual-chat-icon-change/m-p/2586235
Thanks & Regards,
Abbas