Identify if an incident was created from a tempalte

[Brian Lancaster]

Is there a way to OOB tell if an incident was created by a template?

[Abhishek77]

There is a BR behind the template field which applies the template and then BLANKS the template name. By this is you can apply one template on top of the other. You can create a true/false checkbox where you can check it when the template is loaded. Now you can filter the incidents based on the template checkbox to true.

[Brian Lancaster]

what template filed are you referring to?

[Brian Lancaster · Accepted solution]

It was deiced that this was not needed.  However I think the easiest way would be to create a true/false filed and have the person who create the templates set it to true in all their templates.  He only allow management to create templates so that would work for us.