if approval rejected in workflow related to Change Request task then no need to create Change Task

[Manohararuna]

Hello Everyone,

        I have one existing functionality. I want to update that one.

   Requirement is: when we create one Catalog item then Change request and RITM are getting created .

    After creation of Change request based on condition that will go for the approval and Change task are also create under the Change Request. But here even after cancelled/reject the approval of the Change request also client are able to create the Change Task(This is the Existing functionality).

    New requirement if Change request approval will cancelled/ rejected then end user not able to create Change Task/Change request state should go for Closed complete state. Here i have attached my workflow image please suggestion solution for this.

Thanks,

D Manohar Reddy.

.

[Ankur Bawiskar]

@Manohararuna 

you can use workflow IF activity to check if the approval was rejected and then return yes or no

Yes will skip and proceed

No will create change task

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Manohararuna]

Hello Ankur,

Thanks for your solution, can you please send me clear solution with example Ankur .That will more helpful to me

Thanks,

D Manohar Reddy