If fields on task1 update then the changes should reflect in task2 and task3

Ankita9793
Tera Contributor

Hi All,

 

I have a requirement where if variables of TASK1 are update then those updates should reflect in TASK2 and TASK3.

Please suggest, TIA!! 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Ankita9793 

variable means catalog variable?

If yes then if some agent updates variable1 then same updated info can be seen on Task 2 and Task 3

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Ankita9793 

variable means catalog variable?

If yes then if some agent updates variable1 then same updated info can be seen on Task 2 and Task 3

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

shantanu_patel8
Mega Guru

Hi @Ankita9793 ,

 

If by variables you are referring to variables in catalog items then the different catalog tasks for the same requested item reflects the same value. So, if the variable is updated in one task its going to be reflected the same in all the tasks.

 

Please mark the answer helpful 👍clicking on and correct if it helps the issue. Happy scripting 🙂

 

-Shantanu