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05-22-2025 05:09 AM
Hello,
we have a requirement to change the Knowledge Article template (KCS, Standard, KE) font from Verdana 8pt to Verdana 10pt, we achieved this requirement by modifying the CSS styles in the HTML content of the Templates like (KCS, Standard, KE) however we have a problem when the article is published, we are getting an extra space in Resolution and Cause sections, we tried to remove this and the default is setting back to Verdana 8pt by default, has anyone faced this issue and found a solution?
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