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05-22-2025 03:54 AM
Hi All,
I have a requirement where if variables of TASK1 are update then those updates should reflect in TASK2 and TASK3.
Please suggest, TIA!!
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05-22-2025 04:04 AM
variable means catalog variable?
If yes then if some agent updates variable1 then same updated info can be seen on Task 2 and Task 3
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-22-2025 04:04 AM
variable means catalog variable?
If yes then if some agent updates variable1 then same updated info can be seen on Task 2 and Task 3
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-22-2025 04:38 AM
Hi @Ankita9793 ,
If by variables you are referring to variables in catalog items then the different catalog tasks for the same requested item reflects the same value. So, if the variable is updated in one task its going to be reflected the same in all the tasks.
Please mark the answer helpful 👍clicking on and correct if it helps the issue. Happy scripting 🙂
-Shantanu