If requested for and owner field's values don't match then show new variable

[Bindhu1]

Hi Team, could you please assist here:

If the 'requested for' and 'site owner' variable's values don't match, then display a mandatory upload button with 'xyz' text?

here both the variables refers to user table.

Thanks

[SAI VENKATESH]

Hi @Bindhu1 

Instead of creating a button you can use attachment option in incident table.

By writing business rule before insert or update(based upon your requirements ) we can make attachment mandatory

var currentuser = gs.getUserID();
var caller_id = current.caller_id;

if (currentuser != caller_id) {
    if (current.hasAttachments() == true) {
        gs.addInfoMessage('There is an attachment');
    } else {
        gs.addErrorMessage('There is no attachment');
        current.setAbortAction(true);
    }
}

Thanks and Regards

Sai Venkatesh

[James Chun]

Hi @Bindhu1,

You can create an attachment type variable and use a UI Policy to display and mandate the attachment variable when the requested_for and site_owner variables are different.

e.g.

Cheers

[swathisarang98]

Hi @Bindhu1 ,

You can create a onchange client script and validate whether the requested for and site owner both are same them make attachment mandatory and visible,

function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
	g_form.setDisplay('attachment',false);//upload button backend name
      return;
   }

   var requestedFor = g_form.getValue('requested_for');//Requested for backend name

   if(requestedFor != newValue){ //chceking onchange of site owner which is nothing but newValue
	g_form.setDisplay('attachment',true);
	g_form.setMandatory('attachment',true);
   }
   else{
	g_form.setMandatory('attachment',false);//upload button backend name
	g_form.setDisplay('attachment',false);
	
   }
   
}

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[Bindhu1]

Hi @swathisarang98 , thanks for your reply!
Here is a small correction , the 'requested for' is on request table , and 'site owner' is a cat item variable. How to we check in this case, could you please help me here ?