If we click on older version of the knowledge article in portal, it should download a pdf

[ShamsT]

We have a knowledge portal where we want the older version of the article to be printed when clicked on its URL (link) without opening it in the new tab.

[Mark Manders]

Duplicate question: https://www.servicenow.com/community/virtual-agent-forum/if-we-click-on-older-version-of-the-knowled...