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If we click on older version of the knowledge article in portal, it should download a pdf

ShamsT
Tera Contributor

‎10-10-2024 04:37 AM

We have a knowledge portal where we want the older version of the article to be printed when clicked on its URL (link) without opening it in the new tab.

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Mark Manders
Mega Patron

‎10-10-2024 05:03 AM

Duplicate question: https://www.servicenow.com/community/virtual-agent-forum/if-we-click-on-older-version-of-the-knowled...


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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