Import email attachment data directly from mail attachment to servicenow table
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11-13-2023 09:47 AM - edited 11-13-2023 09:48 AM
Hi Experts
Good Day!
When ever the user sends mail attachment(xlsx) for data load. Actual process is ( "Data Load -> staging table -->Import data --> Transfer map.") This is manual process.
But as per my requirement when I got mail with attachment. That attachment data will directly place into servicenow table without using data source and transfer map. For that I have created a flow design But some how its not working as expected.
Can someone please help. Please find below screenshots.
Any help will be appreciated.
Thanks in Advance
Aakhiil
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11-13-2023 11:50 AM
Hi, unfortunately partial screenshots do not clarify exactly what is\isn't working for your configuration.
Perhaps you can update this thread with details of your diagnostics, IE where does your flow fail? Is the new file attached to the data source?
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11-13-2023 05:52 PM - edited 11-13-2023 05:54 PM
Thanks for your response. Actually when I test this flow it was completing 2 activities only.
Remaining activities not yet run.
My first doubt is that my approach is correct?
Where I did mistake I am not sure could you please help ?