Import Existing Users from Azure to ServiceNow

SS40
Tera Expert

Hi,

We have implemented Azure SSO with ServiceNow. I am facing an issue in importing existing users from Azure to ServiceNow. 

 

I have enabled "Auto-provisioning" on the azure side, but still not seeing any users imported from Azure. We have assigned users to the ServiceNow application in Azure but still don't see any users in ServiceNow.

 

What could be the issue?

1 ACCEPTED SOLUTION

SS40
Tera Expert

I think I found the issue. The provision status was set to off. I turned it on and it worked,

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1 REPLY 1

SS40
Tera Expert

I think I found the issue. The provision status was set to off. I turned it on and it worked,