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Importing Word Document for Knowledge base with Shapes

Teresa10
Tera Contributor

I am trying to import a word document with images and I have used shapes to point to specific items.  When I go to import, I lose the shapes.  I am looking to import multiple documents, so I am hoping with Tokyo there will be more capabilities.

 

I did find this article: Solved: Formatting issues with Import from Microsoft Word - ServiceNow Community however, saving the images locally and re-adding them will be too time consuming. 

1 REPLY 1

BiancaK
Tera Expert

Hi @Teresa10 

Have you found the solution to this?

If yes can you please share?

Thanks