i am not able to see walkup experince page in portal

chandanpatra
Tera Contributor

Hi All , 

 

I am receiving error message while opening the walkup experience in portal , i have given the role but not able to see

chandanpatr_0-1725378592491.png

 

Please help me to resolve this problem,

 

Thanks and Regards,

Chandan pata

1 ACCEPTED SOLUTION

Did you see my reply @chandanpatra 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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3 REPLIES 3

chandanpatra
Tera Contributor

Hi All,

Can anyone help me , i am not able to open the walkup portal view.

 

Thanks ,

Chandan 

Did you see my reply @chandanpatra 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @chandanpatra 

 

Accessing the onsite Walk-up Experience portal requires the singularly assigned sn_walkup. walkup_login role.

 

https://www.servicenow.com/community/csm-forum/walk-up-experience-sn-walkup-walkup-login-issues/m-p/...

 

Just give this role to user and check.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************