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In ATF i am not able to create a user by using the create user please help me why ?

kranthi2
Tera Expert

Hi,

In ATF i am not able to create a user by using the create user please help me why ?

 

kranthi2_0-1726624256439.png

 

Please help me out why it is failing ?

 

Thanks

 

1 ACCEPTED SOLUTION

@Hemanth M1 

 

you can create admin user if you are admin.

 

Regards

Shaqeel


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Regards

Shaqeel

View solution in original post

9 REPLIES 9

Hi @Hemanth M1 

 

Yes, we can create user with admin role.

 

Regards

Shaqeel


***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

***********************************************************************************************************************





Regards

Shaqeel

Hi @Shaqeel ,

 

I don't think you can create user with admin if a ATF executing user doesn't have enough rights(Admin or Security Admin), you end up with below error

HemanthM1_0-1726739248845.png

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

@Hemanth M1 

 

you can create admin user if you are admin.

 

Regards

Shaqeel


***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

***********************************************************************************************************************





Regards

Shaqeel

Hi @Shaqeel ,

 

Thats what i meant here:

HemanthM1_0-1726739850097.png

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Shaqeel
Mega Sage
Mega Sage

@kranthi2 

 

One possibility is that the user is already present in the system with that name.

Check in User table.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

*************************************************************************************************************

 

 

Regards

Shaqeel


***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

***********************************************************************************************************************





Regards

Shaqeel