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05-03-2025 07:01 PM
Hi,
in Change Request If i click on Related link it is opening pop up where can i configure those values if i am setting those values in ATF i can't see those values.
Once i click on then it will open the Pop up, i want to know where we can see those values to configure
Thanks
Thanks,
Solved! Go to Solution.
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05-04-2025 11:46 PM
script won't help there.
did you check links I shared earlier?
ATF Steps for Change Risk Assessment [HOWTO]
sharing some more links
Fill Risk Assessment Using ATF for Change forms
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-03-2025 08:12 PM
I could see it's Risk Assessment UI button so check below link
ATF Steps for Change Risk Assessment [HOWTO]
sharing some more links
Fill Risk Assessment Using ATF for Change forms
if it's opening a UI page then you will have to use Custom UI steps to set those
You need to retrieve the html elements first and then use different steps
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-04-2025 05:09 AM
I try to set the component values but i am getting below error:
I have configured like this:
And here is the change risk assessment form:
Steps are mentioned here:
Can you please help me here.
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05-04-2025 07:53 AM
custom UI steps do not always guarantee that it will work as it depends on HTML element
Try to retrieve the component again and see.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-04-2025 09:36 AM
Actually, i have tried almost 7 to 8 times not sure why it failing. Can you help me out any alternative if possible.
Thanks