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05-03-2025 07:01 PM
Hi,
in Change Request If i click on Related link it is opening pop up where can i configure those values if i am setting those values in ATF i can't see those values.
Once i click on then it will open the Pop up, i want to know where we can see those values to configure
Thanks
Thanks,
Solved! Go to Solution.
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05-04-2025 11:46 PM
script won't help there.
did you check links I shared earlier?
ATF Steps for Change Risk Assessment [HOWTO]
sharing some more links
Fill Risk Assessment Using ATF for Change forms
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-04-2025 08:28 PM
there is no alternative.
ATF custom UI steps do not always guarantee that the element it finds can be set using the actual step.
If you already tried 7-8 times then I believe it's not going to work
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-04-2025 11:37 PM
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05-04-2025 11:46 PM
script won't help there.
did you check links I shared earlier?
ATF Steps for Change Risk Assessment [HOWTO]
sharing some more links
Fill Risk Assessment Using ATF for Change forms
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-03-2025 11:36 PM - edited 05-03-2025 11:37 PM
Hello @kranthi2 ,
You can configure the Change Risk Assessment questions by navigating to Change > Administration > Risk Assessments.
There should be at least one record in that list.
Within that record you can find the Assessment Categories as a related list and, within those, the actual questions (called Assessment Metrics).
Regards,
Robert