In History Audit(sys_history_line) table, why the updated and updated by is having blank value

[hiranmayee]

In History Audit(sys_history_line) table, why the updated and updated by is having blank value.

I have tested in Jakarta and Helsinki it shows blank. But i remember earlier it was populating with last updated by user and with last updated time.

Anyone is facing the same issue,

[adamjgreenberg]

sys_history_line is built from sys_audit data. Generally the only field in the sys_created / sys_updated that will be populated is sys_created_on and that should be the time/date which the history was built from when someone modified an item.

For instance:

                              new: 2018-02-01 11:05:44

                              set: 651c8ab837c0d70099018350d3990e67

                  user_name: Service-now: Adam Greenberg

                              old: NULL

                        update: 3

                          label: Closed

                            type: audit

              audit_sysid: c0c8b7c9374cd70099018350d3990e0d

                    relation: NULL

              update_time: 2018-02-01 19:05:44

                      user_id: adam.greenberg

                  old_value: NULL

internal_checkpoint: 16152c2a8440000001

                            user: adam.greenberg

                  new_value: 2018-02-01 19:05:44

                          email: NULL

                          field: closed_at

                        sys_id: 0cc87709370cd70099018350d3990e62

        sys_updated_by: NULL

        sys_updated_on: NULL

        sys_created_by: NULL

        sys_created_on: 2018-02-01 19:05:44

          sys_mod_count: NULL

[hiranmayeesahoo]

Thanks Adam for your quick response. But i am not clear as it was visible on individual record but when i go to list it disappears.

Thanks

Hiran