In sc_task visible variable value is getting cleared

[yashu1995]

I made a variable in catalog item 

Variables : demo1 and demo2

Catalog UI policies : one to hide demo 1 on ritm and one to display+mandatory demo1 on task 

** Both UI policy actions : Clear variable value unchecked

The issue is When i m entering value to demo 1 variable from sc_task  the value i entered is getting cleared on save.

Checked all ui policies and client scripts on sc_task table. there is no script to clear value on sc_task

[SaiRaviKiran Ak]

Can you share your UI Policies screenshot ?

[Omkar Mone]

Hi 

Are these variables Global ticked???

[yashu1995]

UI policy to make demo 1 mandatory on task:

Ui Policy to hide demo1 on ritm

[SaiRaviKiran Ak]

If it is a dot walked field then it should clear off as you are making the value empty from the UI Policy.

You need to add condition in your UI Policy like when you want to make that field visible and when you want to make that mandatory etc.

Once you make that field mandatory on the form then if you want to hide that from another UI policy then make sure you first should do mandatory false and then visible false.