Inactive users

shaik17
Tera Contributor

Hi Experts,

i want to show icon for inactive users next to caller field in incident caller field, in OnLoad on OnChange in both incident form and List view.

 

Any help appreciated.

Thanks.

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @shaik17 

 

I have no idea about the script, but you can use style like we have VIP. Give it a try like this.

 

https://INSTANCENAME.service-now.com/now/nav/ui/classic/params/target/sys_ui_style.do%3Fsys_id%3D9ab364de4a362304002c5f90e1814462%26sysparm_record_target%3Dsys_ui_style%26sysparm_record_row%3D1%26sysparm_record_rows%3D1%26sysparm_record_list%3DelementCONTAINScaller%255EORDERBYname

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Aniket Chavan
Tera Sage
Tera Sage

Hello @shaik17 ,

To show the icon next to the field you can follow the similar procedure described below and let me know if you still have any queries,

Just for additional reference,

Let me know your views on this and Mark Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

 

Thanks,

Aniket